Quinbis Support

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Choose the area closest to your question, then browse the answers below.

Quinbis App

Product & money

Answers about Quinbis App and the numbers it helps you keep in view.

What is Quinbis App?

Quinbis App helps you keep the practical numbers behind your business in view. You can track Money In, Money Out, commitments and obligations, see what you can safely spend, work through pricing decisions and keep important reminders from slipping.

What does Safe to Spend mean?

Safe to Spend helps you separate money that looks available from money that is already spoken for. It shows what remains after the commitments and obligations you have recorded are taken into account.

What should I record as Money In and Money Out?

Money In covers business inflows such as customer payments and sales. Money Out covers business spending such as stock, suppliers, rent and operating costs. Owner contributions and personal withdrawals should be labelled for what they are instead of being treated as sales or business expenses.

What are commitments and obligations?

Commitments are amounts the business has already planned or agreed to pay, such as rent, salaries or supplier payments. Obligations are amounts the business is required to deal with, including relevant regulatory or statutory responsibilities. Recording both helps Safe to Spend reflect what is genuinely available.

How does the Pricing Calculator help?

The Pricing Calculator brings your costs, selling price and expected sales together so you can test a pricing decision with the numbers in view instead of relying on guesswork.

What are Quinbis App reminders for?

Reminders help you keep important business dates and obligations in view, including things that are easy to forget after registration. Critical business reminders remain useful even when you are not actively working through the rest of Quinbis App.

Is Quinbis App an accounting system?

No. Quinbis App is a business decision tool. It helps you understand what is happening, what is already committed and what the business can safely do next. It does not replace statutory accounting, tax filing or professional advice where those are required.

Setup

Registration & documents

Questions about choosing a structure, registration and what happens after setup.

Business Name or Company: which should I choose?

A Business Name gives you a registered trading name without incorporating a company. A Company gives you an incorporated structure with formal ownership and company records. The better fit depends on how you want to own, operate and grow the business. Read the full comparison →

Can I register a Business Name myself?

Yes. CAC allows proprietors to register Business Names themselves. Quinbis Setup is for people who want practical help with registration, documents and the important details that come after it.

How long does registration take?

Timing depends on name availability, complete information and whether CAC raises a query. We keep you updated instead of promising a date we do not control.

What are the Quinbis Setup options?

Business Name is ₦45,000. Company is ₦85,000 for a standard Private Limited Company with ₦1,000,000 share capital. Company + Trademark starts from ₦150,000 and includes a trademark application for one class. See the full Setup options →

Does the Company package always stay at ₦85,000?

The package is based on a Private Limited Company with ₦1,000,000 share capital. Some business activities require higher share capital or extra approvals. If that applies to you, we explain the difference before payment.

Does Company + Trademark guarantee trademark approval?

No. The package covers a trademark application for one class. Approval is decided by Nigeria’s Intellectual Property Office and further steps may be needed if an issue or objection comes up.

What happens after my business is registered?

You receive your registration documents, Quinbis App access based on your package, and business reminders. Critical reminders stay free even after paid Quinbis App access ends.

Is Quinbis part of CAC?

No. Quinbis is an independent business support company. CAC is Nigeria’s official corporate registry, and trademark applications are handled by Nigeria’s Intellectual Property Office.

Design

Packages & projects

Answers about Design packages, delivery and ongoing creative support.

What is the difference between Brand Starter, Brand Sales and Brand Sales Plus?

Brand Starter gives you a clear identity and launch visuals. Brand Sales adds stronger offer messaging, campaign visuals and a one-page sales landing page. Brand Sales Plus adds a stronger conversion setup, a thank-you page and ad setup support around an agreed campaign.

I already have a logo. Can Quinbis work with it?

Yes. We review what you already have first. If it can support the work, we build around it. If something needs to change, we explain why before changing it.

Can I start with Brand Starter and add more work later?

Yes. If you already have a brand, you can request one-off campaign, launch or business design work when you need it. For ongoing creative activity across a month, Monthly Creative is scoped around what your business is trying to achieve.

Does Brand Sales include a domain and hosting?

Yes. Brand Sales includes one standard custom domain such as .com, subject to availability, and one year of hosting. Premium or unusually priced domains are quoted separately.

What does Brand Sales Plus ad setup support include?

We help prepare the approved campaign creative for the agreed placements, connect it to the landing-page journey and support the initial campaign setup on selected advertising platforms. Ad spend and ongoing campaign management are not included unless separately agreed.

How long will a Design project take?

Brand Starter typically takes 3–5 working days, Brand Sales 5–7 working days, and Brand Sales Plus 7–10 working days. Timelines begin after payment is confirmed and all required project materials have been received.

What is included in Monthly Creative?

Monthly Creative is a custom monthly scope. Tell us what your business is trying to achieve, the kinds of creative work you expect and any important dates. We review the month and send you a quote for the agreed scope.

How does Motion & Video work?

Motion & Video is scoped around a campaign, offer or specific business need. The format, quantity and delivery are agreed around the work required rather than forced into a fixed package.

Account

Access & sign in

Help with signing in to your Quinbis account and keeping access secure.

Where do I sign in to my Quinbis account?

Use the Quinbis Sign in page. One Quinbis account gives you access to the Quinbis App and any Quinbis services connected to your account.

What can I access after signing in?

Your account keeps the Quinbis App and My Services under one identity. Quinbis App is where you use your business decision tools; My Services is where Setup and Design projects, files, updates and payments stay together.

What should I check if I cannot sign in?

Confirm that you are using the email linked to your Quinbis account and that your connection is stable. If you still cannot access the account, use the support contact route and tell us what happened without sending your password or one-time code.

What should I never send to Quinbis Support?

Never send your password, one-time code or full payment-card details. A screenshot, the email linked to your account and a clear description of what happened are usually more useful.

What information helps when reporting a Quinbis App problem?

Tell us what you were trying to do, what happened instead, and where you saw the problem. Include a screenshot when it helps explain the issue, but remove sensitive information first.

Projects

Payments & delivery

Useful context for active Setup and Design work.

When does a Design project timeline begin?

Design timelines begin once payment is confirmed and all required project materials have been received.

What can affect a Design delivery timeline?

Delayed feedback, approvals or missing materials can affect delivery. The stated timeline assumes the information and decisions needed to keep the work moving are available when required.

Why can Setup timing change after I start?

Registration timing can be affected by name availability, incomplete information, CAC queries or additional requirements for a particular business activity. We keep you updated when something outside the normal flow changes.

What should I include when asking about an active project or payment?

Include your business or project reference, what you need checked, and a screenshot when useful. Do not send full payment-card details, passwords or one-time codes.

Where should I send a privacy or security request?

Use the dedicated privacy route so the request is handled separately from ordinary project questions. Start a privacy enquiry →

Need more help?

If your question is specific to an account, payment or active project and the answers above do not resolve it, send us the details.

Send a support enquiry